Bisons Football Refund Policy

We understand that plans can change, and sometimes, circumstances require a refund. Here's how our refund policy works:
 

Types of Refunds:

Voluntary Withdrawal (Before the First Game):
If a player chooses to withdraw from a team before the first game of the season is played, a full refund will be issued, minus a $200.00 administrative fee.
Important: Once the season's games have started, no refunds will be provided for voluntary withdrawals.

Player is Released (Applicable on Teams with Tryouts):
In some cases, player releases are necessary. If a player is released from a team, a refund will be provided, minus a $125.00 administrative and tryout fee.

How to Request a Refund:

To ensure your refund is processed smoothly and promptly, please follow these steps:

• Inform Your Team: If you are voluntarily withdrawing, please notify your team manager or coach first of your decision.
• Send an Email: Email Kelly Szczur - Registration Director at bisonsregistration@bisonsfootball.ca.
  • Please include the following information in your email:
    • Team Name
    • Athelete's Full Name
    • Clear reason for the refund request
• Return Equipment (if applicable): If the athlete has borrowed any equipment from Bisons Football, it must be returned to the equipment room.
  • To arrange equipment return, please email Nate Bertrand - Equipment Director at bisonsequipment1@bisonsfootball.ca

Important Notes:

Refunds will only be processed once all the steps above have been completed.

Please allow 10 business days for the refund to be processed after all requirements are met.

All Football Ontario and Football Canada league registration fees ($47) are non refundable.
 

We appreciate your understanding of our refund policy. If you have any questions, please don't hesitate to contact us.